FAQs

FAQs2018-05-31T07:50:51+00:00
How thick are pavers?2018-08-05T21:01:21+00:00

All pavers are 1 and 1/4 (1.25″) inch thick.

How thick are the tiles?2018-08-05T21:00:42+00:00

All tiles and mosaics are half an inch thick (0.5″).

What are French Pattern Pavers?2018-08-05T20:59:59+00:00

French Pattern Pavers are a bundle set of the following sizes (1¼” thick): 8”x8”, 8”x16”, 16”x16”, 16”x24”.

What are French Pattern Tiles?2018-08-05T20:58:46+00:00

French Pattern Tiles are a bundle set of the following sizes (0.5″ thick): 8”x8”, 8”x16”, 16”x16”, 16”x24”.

Are you open to the public?2018-09-20T07:28:03+00:00

Yes, our hours are Monday to Friday 8:30am – 5pm and Saturday 9am – 3pm. We are located at 3900 S. 50th Street, Tampa, FL 33619.

What kind of materials do you sell?2018-06-20T13:56:12+00:00

We sell natural stone products such as travertine tiles and pavers, marble tiles, mosaics, and pool copings.

Where do your products come from? Do you own your own quarry or are the pieces imported?2018-06-20T13:56:20+00:00

We own and operate our own quarry, so our clients have access to factory direct pricing. Without the “middle man”, we pass those savings on to you.

Do you offer wholesale or contractor pricing?2018-06-20T13:56:29+00:00

Yes! If you are a contractor, home builder, remodeler, pool builder, tile installer, or other industry professional looking to purchase tile and paver pieces in large quantities, contact us for our wholesale pricing.

What are the benefits of choosing tile as opposed to other materials such as vinyl, laminate, or hardwood?2018-06-20T13:56:38+00:00

Tile products, especially those made of natural stone, have many benefits over other materials including
o Durability
o Easy Maintenance
o Affordability
o Unique Designs
o Greener Manufacturing

Do you sell trim and accessory pieces? What about installation products?2018-06-20T13:56:45+00:00

Our expertise lies with tiles and pavers – we do not sell trim, accessory pieces, grout, sealer, or other installation products. By only selling the products we make in our quarry we are able to provide exceptional pricing to the public.

Do you offer installation services?2018-06-20T13:56:53+00:00

We do not provide any installation services; however, we can refer you to a list of independent contractors, builders, and local trade professionals who can assist you with your tile or paver installation.

Important Note: Harmony Stone does not guarantee these installations, or the accuracy of any information provided by the installers and accepts no responsibility for the quality or timeliness of the installation or any inaccuracies or omissions in the information provided. In no event may Harmony Stone be held liable for any incidental or consequential damages for any installation or information concerning installation.

Should I order extra materials?2018-06-20T13:57:01+00:00

We recommend ordering 10-15% over your estimated needs in the event of tile breakage, mis-cuts, or future repairs.

Do I need more material when setting tile in different patterns?2018-06-20T12:46:41+00:00

The more complex your desired pattern, the high the percentage over your estimated needs should be. If you are unsure how much to order, contact us or stop by our location to speak with one of our tile and paver experts.

What products should I use to clean my tile?2018-06-20T12:46:04+00:00

We recommend only using non-acidic and anti-bacterial cleaners on natural stone tiles and pavers.

What Should I do if I crack a tile?2018-06-20T12:45:31+00:00

Although natural stone tiles are highly durable, a crack can occur from a hard impact or poor installation. This is why we recommend ordering at least 10-15% over your calculated needs, so you have extra tiles or pavers on hand to quickly replace cracked pieces.

Can the holes in travertine be filled?2018-06-20T12:44:56+00:00

Yes, the holes in travertine can be filled during the installation process.

How do I prevent staining on my natural stone tiles and grout?2018-06-20T12:44:19+00:00

The best way to do this is with the right sealer. Discuss with your installer or ask for a recommendation from one of our tile and paver experts. Keep in mind, however, that we do not sell these products in our factory store. Also, be sure to a neutral, non-acidic cleaner on your tiles to prevent the sealer from being stripped away.

Do you have any step-by-step general maintenance guides I can reference?2018-06-20T12:33:18+00:00

Yes, we do! You can view our maintenance guides here.